Frequently asked

chevron-rightDo I need crypto experience to use Coinstancy?hashtag

No. The platform is designed to work automatically. You only choose your pool and deposit.

chevron-rightDo I keep control of my funds?hashtag

Yes. Funds are held in a multi-signature wallet. No single person can act alone.

chevron-rightCan I withdraw my funds at any time?hashtag

Yes. There is no lock-up. You can request a withdrawal whenever you want.

chevron-rightAre returns guaranteed?hashtag

No return in crypto is ever guaranteed. However, we only use stablecoins and protocols with strong security records to reduce volatility and risks.

chevron-rightAre my funds deployed on different blockchains?hashtag

Yes. Funds can move across several chains to access better yield opportunities. Transfers are done through audited bridges and controlled by our internal risk limits.

chevron-rightHow can I claim my rewards?hashtag

You don’t need to. Rewards are automatically collected and added to your balance every day.

chevron-rightWhat are the risks?hashtag

The main risks are smart-contract failure and stablecoin instability; we reduce exposure by limiting allocation per protocol and using insurance.

chevron-rightWhat happens if a protocol is hacked?hashtag

We never allocate more than 25% to a single protocol and we use insurance. If one protocol fails, funds are moved away and an insurance claim is filed.

chevron-rightWho covers the costs when portfolios are rebalanced?hashtag

Rebalancing costs are included in the platform operations. They are optimized to remain as low as possible.

chevron-rightCan I choose or modify the protocols used?hashtag

Not directly. Protocol selection follows a risk and yield evaluation framework. You receive the optimized allocation.

chevron-rightCan I create and manage my own investment strategy on Coinstancy?hashtag

Not inside Coinstancy. The platform provides managed strategies designed to be simple, stable, and controlled.

chevron-rightWhich stablecoins are supported?hashtag

Main USD and EUR stablecoins with strong liquidity and transparent backing. Selection may update over time based on risk evaluation.

chevron-rightIs Coinstancy regulated?hashtag

Coinstancy operates from French Polynesia under local legal and compliance requirements. Our custody and operational controls follow industry security standards (multisig + insurance + reporting).

chevron-rightIs Coinstancy a trading platform?hashtag

No. There is no trading or speculation. The yield comes from stable liquidity and lending activity.

chevron-rightDo I need to manage my positions myself?hashtag

No. The strategy runs automatically. You don’t need to monitor or adjust anything.

chevron-rightWhat happens if Coinstancy stops operating?hashtag

Client funds are separated from company funds. They are not used for company expenses and remain fully available. If Coinstancy stops, client assets are still accessible and can be withdrawn.

chevron-rightWhat is the Swap ?hashtag

The Swap allows you to exchange stablecoins for cryptocurrencies and vice versa in just a few seconds, directly from your Walletarrow-up-right. Currently limited, the Swap will be expanded to support additional cryptocurrencies.

chevron-rightWhat is a “FLUID” Crypto basket ?hashtag

So-called “FLUID” Crypto basketsarrow-up-right contain yield-generating cryptocurrencies. These assets earn a certain interest rate throughout the holding period.

Aave is the largest decentralized lending and borrowing protocol, and Lido is the leading protocol for Ethereum liquid staking. By combining these two protocols, the yields offered are among the most secure possible. However, yields and interest rates fluctuate daily, and Coinstancy cannot currently guarantee or display them.

AARBWSTETH: Ethereum (WETH) deposited on the Lido protocol (ST), then supplied to the Aave protocol (A) on the Arbitrum (ARB) blockchain. AARBWBTC: Bitcoin (WBTC) deposited on the Aave protocol (A) on the Arbitrum (ARB) blockchain. AARBAAVE: Aave (AAVE) deposited on the Aave protocol (A) on the Arbitrum (ARB) blockchain. AARBLINK: Chainlink (LINK) deposited on the Aave protocol (A) on the Arbitrum (ARB) blockchain.

chevron-rightWhy are there 3 different blockchains ?hashtag

We have deployed 3 EVM blockchains for your deposits and withdrawals. Crypto Baskets are currently available only on Arbitrum (ARB).

chevron-rightWhere can I find my past transactions ?hashtag

You can find transactions made before December 22, 2025 on the Taxesarrow-up-right page. For transactions after December 22, 2025, scroll to the bottom of the Walletarrow-up-right page.

chevron-rightWhat happened to my Points ?hashtag

Your Points are not lost. They will reappear in their final form within the next few weeks.

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